Beyond the numbers: How do we create prosperity and wellbeing for all?
Are logistics parks becoming the new high street?
In our major towns and cities, the historic plethora of independent stores with kind and considerate service that was enjoyed by previous generations have largely made way for national and international stores. The levels of customer care provided by these stores is different and with technology we are voting with our phones, computers and tablets. Even John Lewis, at the summit of service and price is feeling the cold winds of the change in customer purchasing. They are cutting back their rate of new stores being opened and have recently opened a £150-million-pound national logistics centre in Milton Keynes. Read more »